Affiliate Program Terms

1. Joining the Program

Anyone aged 18 or over with a Suplify account can join, whether or not they run a store. You must give true details and keep your account email current. Joining is free.

We may decline or close an affiliate account that breaks these terms, the Acceptable Use Policy or the law, or that we reasonably believe is used for fraud.

2. How referrals are counted

Your referral link (for example suplify.ai/?ref=yourcode) sets a first-party cookie for 60 days on the visitor's device. If the visitor creates a Suplify account within that time, the account is linked to you. If they followed several affiliates' links, the last link before sign-up counts.

The link is stored on the new account at sign-up and can't be changed later. Visitors who block cookies, use another device, or already had an account can't be credited.

You can't refer yourself, your own business or accounts you control (including accounts sharing your email domain, payment card or devices). Such referrals earn nothing and may lead to account closure.

3. Commission

You earn 20% of each Suplify plan subscription payment a referred store makes, excluding taxes, for as long as that store keeps its plan ("lifetime" means the lifetime of that subscription; a store that cancels and later restarts through your link again remains linked to you).

Commission is not paid on credit packs, top-ups, domains, the per-order platform fee, or any other charges. Discounts, prorations and credits applied to an invoice reduce the amount the commission is calculated on.

If a payment is refunded or charged back, the commission on it is reduced in the same proportion. If it was already paid out, the amount is deducted from your next earnings.

We may change the commission rate or other Program details for the future with 30 days' notice by email or in your dashboard. Commission already earned is not affected.

4. AI credits for referred stores and for you

A store that signs up through your link gets a one-time bonus of 1,000 AI credits when it pays for its first plan. The bonus is given once per store, expires 12 months after it is added, has no cash value and is subject to our fraud checks.

You also get a one-time reward of 1,000 AI credits (or the amount shown in your dashboard at the time) for each referred store, when that store pays for its first plan. The reward is given once per referred store, never for self-referrals, and waits while a referral or your account is under review. If you don't run a Suplify store yet, the reward is kept on your account and added when you create one. Reward credits are added to your own store, expire 12 months after they are added, have no cash value and cannot be transferred or paid out.

If the referred store's first plan payment is fully refunded or charged back within 30 days, we take back the reward credits that you have not used yet. Credits you already used are not charged back to you.

5. Scale Points for inviting friends

If you run a Suplify store, you also earn Scale Points (our rewards points, see Rewards in your dashboard) through the same link: 25,000 points for each referred store whose first plan payment of at least $45 stays paid for 14 days, and a one-time bonus of 25,000 points when 3 referred stores have earned points and 100,000 points when 10 have. The referred store gets 5,000 welcome points on the same conditions. Points are added to your main store, have no cash value and follow the Rewards shop rules (they expire 24 months after they are added; redeeming needs an active plan and verified payments).

At most 10 referred stores earn points per calendar month; more move to the next month. Referrals from throwaway email addresses, self-referrals and accounts you control earn nothing. Referrals that share your network, payment card or device are held until we review them. If the first plan payment is refunded or charged back, or a referral is found to break these terms, we take the points back, even after they were added (your balance can go below zero).

Points come on top of your commission and AI credits. We may change the point amounts or end referral points for the future with notice in your dashboard; points already added are not affected.

6. Holding period and payouts

New commission is pending for 30 days (the refund window) and then becomes available. Commission linked to an account under review stays on hold until the review ends.

Bank payouts: you connect a Stripe Express account (Stripe handles identity checks, bank details and, where required, tax forms such as the US Form 1099). Once a month we transfer your available balance if it is at least USD 50; smaller balances roll over. Stripe pays the transfer to your bank on your Stripe payout schedule. Stripe's terms (Stripe Connected Account Agreement and, outside the US, the Stripe Recipient Service Agreement) apply to your Stripe account.

Credits: if you run a Suplify store you can instead turn available earnings into credits at their US-dollar value at any time. Credits converted this way expire after 12 months and cannot be turned back into money.

Payouts are made in US dollars. Currency conversion, if any, is done by Stripe. We may withhold or delay payouts where required by law, for unpaid amounts you owe us, or during a fraud review.

7. How you may promote Scale1

• Be honest. Don't promise income or results, and don't describe Suplify in a misleading way. Use the facts on our website (price, what's included, per-order fees).
• Disclose that you earn a commission whenever you recommend Suplify (for example "affiliate link" or #ad), as required by advertising rules such as the US FTC Endorsement Guides.
• No paid search ads on Suplify brand terms (for example "Suplify", "suplify app" or misspellings), and no ads that look like they come from Suplify.
• No spam: no unsolicited bulk emails or messages, no fake reviews, no cookie stuffing, forced clicks, incentivised sign-ups or traffic you bought from bots.
• Don't register domains, social accounts or app names containing Suplify or confusingly similar names. You may use our name and logo only to refer to Suplify, without changing them.

8. Taxes and your status

You are an independent contractor, not our employee, agent or partner, and you may not make promises on our behalf. You are responsible for any taxes on your earnings. We or Stripe may ask for tax information (for example a W-9 or W-8 form) before paying you.

9. Ending the Program or your participation

You can stop at any time by contacting support@suplify.ai. We may end the Program or your participation with 30 days' notice, or immediately if you break these terms. After a fair ending (not for a breach), available earnings of at least USD 10 are paid out on the next payout date. If you broke these terms, unpaid commission is forfeited and we may claim back commission paid on fraudulent referrals.

10. Liability and general terms

The Program is provided as is. To the extent the law allows, our total liability to you under these terms is limited to the commission paid or payable to you in the 12 months before the claim. The Merchant Terms of Service sections on governing law, disputes and general terms apply to these terms as well; if there is a conflict about the Program, these terms prevail.

Questions: Healis LLC, 5830 E 2nd St, Ste 7000 #36257, Casper, WY 82609, United States. Email: support@suplify.ai.