Cookies
Last updated:
This page lists what the website and dashboard of this service (the platform) store in your browser and which third-party services they load. The online stores of our customers are separate websites and are not covered here.
Cookies for ad measurement are set in the EEA, the UK and Switzerland only after you accept. The cookie notice appears only where the law requires consent.
1. Cookies and browser storage
The list reflects what the platform actually sets. “Cookies” are small files; “browser storage” are entries in your browser's local storage.
s1_lang (Cookie)
Set by: Us (first party)
Purpose: Remembers the language you chose on the website.
Lifetime: 1 year
Consent: No prompt: needed for the function you asked for
s1_app (Cookie)
Set by: Us (first party)
Purpose: A hint that this browser is signed in, so you stay in the dashboard after a reload. Holds no credentials and grants no access.
Lifetime: 30 days; removed when you sign out
Consent: No prompt: needed for the function you asked for
sidebar_state (Cookie)
Set by: Us (first party)
Purpose: Remembers whether the dashboard sidebar is open or collapsed.
Lifetime: 7 days
Consent: No prompt: needed for the function you asked for
s1_quiz (Cookie)
Set by: Us (first party)
Purpose: Keeps your answers in the brand quiz and carries them over to sign-up.
Lifetime: 7 days
Consent: No prompt: needed for the function you asked for
s1_slack_n (Cookie)
Set by: Us (first party)
Purpose: A security value while you connect Slack in the dashboard (protects against forged callbacks).
Lifetime: 15 minutes; for that connection step only
Consent: No prompt: needed for the function you asked for
s1_ref (Cookie)
Set by: Us (first party)
Purpose: Remembers a partner's code when you follow a partner link, so the referral can be credited.
Lifetime: 60 days by default (adjustable in the partner program)
Consent: Only set when you follow a partner link; no prompt
s1_xv (Cookie)
Set by: Us (first party)
Purpose: A random visitor id so you always see the same page variant in tests, and to count page views.
Lifetime: 1 year
Consent: Only after you accept (cookie notice in the EEA, the UK and Switzerland); otherwise it is not set there
s1_attr (Cookie)
Set by: Us (first party)
Purpose: Records which ad or campaign brought you to the site (first visit), to credit your sign-up.
Lifetime: 90 days
Consent: Only after you accept (cookie notice in the EEA, the UK and Switzerland); otherwise it is not set there
_fbc (Cookie)
Set by: Us (first party)
Purpose: Click id of a Meta ad (taken from the link), to credit your sign-up to the ad.
Lifetime: 90 days
Consent: Only after you accept (cookie notice in the EEA, the UK and Switzerland); otherwise it is not set there
shoply-consent (Browser storage)
Set by: Us (first party)
Purpose: Stores your choice in the cookie notice (accept or reject) with a random id for that record.
Lifetime: Until you change the choice or clear your browser data
Consent: No prompt: needed for the function you asked for
sb-<project>-auth-token (Browser storage)
Set by: Us (first party)
Purpose: Your signed-in session in the dashboard.
Lifetime: Until you sign out; the session renews itself
Consent: No prompt: needed for the function you asked for
shoply-lang, shoply-lang-auto (Browser storage)
Set by: Us (first party)
Purpose: Language of the sign-in page and the dashboard (chosen or detected automatically).
Lifetime: Until you clear your browser data
Consent: No prompt: needed for the function you asked for
s1-lang-suggestion-dismissed (Browser storage)
Set by: Us (first party)
Purpose: Remembers that you closed the “this page is also available in your language” notice.
Lifetime: Until you clear your browser data
Consent: No prompt: needed for the function you asked for
s1-active-shop:v1, s1:terms-notice, s1:agent-team-mode, s1:agent-team-locked, s1-setup-pending, s1-open-plan, s1-plan-offer:v1 (Browser storage)
Set by: Us (first party)
Purpose: Small settings in the signed-in dashboard: last chosen shop, notice about changed terms, display modes, setup in progress.
Lifetime: Until you clear your browser data
Consent: No prompt: needed for the function you asked for
2. Third-party services
These services are loaded only in the cases named.
Cloudflare Turnstile (challenges.cloudflare.com) (Third-party service)
Set by: Cloudflare
Purpose: Human check on sign-in and sign-up, the report form and subscription. Protects against automated requests. We set no cookie of our own for it.
Lifetime: Only during the check
Consent: No prompt: security function
Stripe (js.stripe.com) (Third-party service)
Set by: Stripe
Purpose: Payment processing. The script loads only when a payment form is opened (not when you read the website). Stripe may store its own identifiers to prevent fraud.
Lifetime: As stated by Stripe
Consent: No prompt: needed for the payment
Meta Pixel (connect.facebook.net: _fbp, _fbc), TikTok Pixel (analytics.tiktok.com: _ttp), Google tag (googletagmanager.com: _gcl_aw) (Third-party service)
Set by: Meta, TikTok, Google
Purpose: Measuring our advertising (page views and sign-ups). Only the services whose id we have configured are loaded.
Lifetime: As stated by each provider (Meta _fbp, _fbc usually 90 days)
Consent: Only after you accept (cookie notice in the EEA, the UK and Switzerland); otherwise it is not set there
3. Your choice
Where a cookie notice appears you can accept or reject ad cookies. Your choice is stored in your browser (see “shoply-consent” above).
To withdraw or change your choice, delete this website's stored data in your browser settings; the notice then appears again where it is needed.
More about how personal data is processed is in the Privacy Policy.